Yes. Kranich’s Jewelers offers shipping for eligible online purchases. Shipping options and delivery details are provided during checkout. For complete information, please review our Shipping Policy.

Delivery times vary depending on product availability, shipping method, and whether your item is in stock or custom made. Please refer to our Shipping Policy for additional details.

Eligible shipments are carefully packaged and shipped securely. Please see our Shipping Policy for complete information regarding shipping and insurance coverage.

Yes. Once your order has shipped, you’ll receive a confirmation email with tracking information so you can follow your package throughout delivery.

Many purchases may be eligible for return or exchange in accordance with our Return Policy. Some exclusions may apply, including certain custom or personalized items. Please review our Return Policy for complete details.

If you need to return or exchange an item, simply contact our team or visit one of our store locations. We’ll be happy to guide you through the process and answer any questions you may have.

Depending on your purchase, eligible online orders may be returned or exchanged at one of our store locations. Please contact us before visiting or review our Return Policy for additional information.

If your order arrives damaged or you experience an issue with your shipment, please contact us as soon as possible. We’ll work with you to resolve the issue promptly.

Yes. Our custom jewelry design team can help bring your vision to life. Whether you’re creating a brand-new piece or redesigning an heirloom, we’ll guide you through every step of the design process.

Absolutely. Many customers choose to transform inherited or outdated jewelry into something they’ll enjoy wearing every day. We can often reuse your existing diamonds or gemstones in a completely new design.

Every custom project is unique. Timelines vary depending on the complexity of the design, but we’ll provide an estimated completion date during your consultation.

Appointments are recommended for custom jewelry consultations to ensure one of our design specialists is available to dedicate time to your project.

Yes. We perform a wide variety of jewelry repairs, including ring sizing, prong rebuilding, stone tightening, chain soldering, clasp replacement, polishing, refinishing, and more.

Repair times vary depending on the service being performed. Our team will evaluate your jewelry and provide an estimated completion time before any work begins.

Absolutely. Professional cleaning restores your jewelry’s sparkle while allowing our jewelers to inspect for loose stones, worn prongs, and other potential issues before they become major repairs.

We recommend having frequently worn jewelry, especially engagement rings and wedding bands, professionally inspected every six to twelve months.

Yes. We provide professional jewelry appraisals for insurance, estate planning, and other personal needs. Our team can also recommend when an appraisal should be updated.

Yes. We offer both natural and lab-grown diamonds in a variety of shapes, sizes, and price points. Our experts can help you understand the differences so you can make an informed decision.

Visit any Kranich’s Jewelers location for a complimentary professional ring sizing. Our team will ensure you receive the most accurate fit possible.

Depending on your original purchase and the item involved, upgrade options may be available. Speak with one of our jewelry professionals to learn more.

Our experienced team will help you compare diamond shapes, settings, precious metals, and styles to find an engagement ring that fits both your style and budget.

Yes. We purchase gold, platinum, silver, diamonds, and select fine jewelry. Bring your items into one of our stores for a professional evaluation with no obligation to sell.

Yes. Whether you have broken jewelry, outdated pieces, or items you no longer wear, our team can evaluate them and discuss your available options.

Appointments are not required, and walk-in customers are always welcome. If you’re shopping for an engagement ring, custom jewelry, or have a specific service in mind, scheduling an appointment allows one of our jewelry professionals to dedicate time to your visit.

Yes. Many of our engagement rings, wedding bands, fine jewelry, and watches are available to browse online. If you have questions about a product before making a purchase, our knowledgeable team is happy to assist.

Yes. We offer financing options to help make your jewelry purchase more convenient. Visit one of our stores to learn about available financing plans and find the option that best fits your budget.

Yes. Gift cards are available in a variety of amounts and make a thoughtful gift for birthdays, anniversaries, holidays, weddings, graduations, and other special occasions.

Kranich’s Jewelers proudly offers an exceptional selection of designer jewelry, engagement rings, wedding bands, fine jewelry, luxury watches, and diamonds from many of today’s most respected brands. Brand availability may vary by location.